ChatPilot connects to your WhatsApp and handles customer questions, bookings, M-Pesa payments, and follow-ups automatically. Your business keeps selling while you are busy, offline, or asleep.
24/7
Business coverage
1.2M+
First 2-year conversation target
KES 48M+
First 2-year commerce target
ShopEase
State-aware AI selling
Greeting
3 turns1.2M+
Target customer conversations within the first 2 years
KES 48M+
Target commerce processed within the first 2 years
240ms
Average workflow routing latency in product demos
24/7
Coverage for missed replies and follow-ups
Scroll through the workflow. The sticky narrative updates as each product panel moves into focus, showing how ChatPilot answers, collects payment, and follows up.
AI response
ChatPilot understands the customer question, checks business memory, and replies with a clear next step instead of a generic chatbot script.
ShopEase WhatsApp
AI agent online
Customer
Do you have size 42 in black?
ChatPilot
Yes. Black size 42 is available. Delivery is KES 250 within Nairobi.
Agent reasoning
01 / AI response
AI response
ChatPilot understands the customer question, checks business memory, and replies with a clear next step instead of a generic chatbot script.
ShopEase WhatsApp
AI agent online
Customer
Do you have size 42 in black?
ChatPilot
Yes. Black size 42 is available. Delivery is KES 250 within Nairobi.
Agent reasoning
02 / Payment moment
Payment moment
Send the STK push from the thread, confirm the receipt, and keep the order moving while the customer is ready to buy.
M-Pesa checkout
Receipt
QEA4K9J8 confirmed
03 / Revenue follow-up
Revenue follow-up
Follow-ups, reminders, and campaign performance live in one operating view so every conversation can become a measurable outcome.
Revenue view
312
Paid orders
34%
Lead lift
15 hrs
Saved weekly
Best next action: send a payment reminder to warm buyers from Friday.
ChatPilot looks and feels like modern SaaS because operators need speed, clarity, and confidence when revenue is moving through chat.
New WhatsApp order (5)
2 min ago
Payment question (9)
8 min ago
Delivery update (3)
25 min ago
Unify WhatsApp orders, questions, payments, and handoffs in one focused operator view.
AI triage in real time
Context, intent, and next step
Every new message is classified, enriched with customer context, and prepared for the next step.
Owner approval
Hot lead
Sales desk
Product questions
Ops team
Payment follow-up
Route hot leads, support requests, and payment checks to the right person automatically.
AI Summary
Customer wants size 42
M-Pesa prompt ready
Owner approval needed
Give owners and agents the key context before they jump into an active customer thread.
Mobile preview
Hot lead
Customer asked for 42 pairs and requested same-day delivery.
Payments inside chat
No broken context. No separate checkout. ChatPilot keeps the customer in WhatsApp, sends the STK push, confirms payment, and logs the order before the buyer cools off.
1 tap
M-Pesa checkout
34%
Average lead lift
15 hrs
Recovered each week
ShopEase
Payments enabled
Payment moment
M-Pesa STK: KES 8,500 - Confirmed
Payment stays in the chat thread and closes the sale without a redirect.
Realistic customer stories, founder voices, star ratings, and business metrics show how ChatPilot improves the operating rhythm of WhatsApp-first businesses.
“ChatPilot replies with the same context my receptionist would use, then only brings me the conversations that need judgment.”
Aisha Wanjiku
Founder, Glam by Aisha
Customer metric
23 paid bookings while offline
Video testimonial preview
Operators explain how AI agents, handoff rules, and analytics changed their daily customer workflow.
Each story ties a workflow, a metric, and a visual operating moment together so buyers can understand what changes after ChatPilot goes live.
Beauty
After-hours bookings and deposit collection
Before
Missed replies
After
847 messages handled
E-commerce
Catalog-aware replies and M-Pesa checkout
Before
Missed replies
After
312 paid orders
Real estate
Lead qualification and viewing workflow
Before
Missed replies
After
62 qualified leads
- Glam by Aisha, Salon & Beauty in Westlands
- J-Style Fashion, Fashion & Retail in Nairobi CBD
- Sweet Crumbs, Food in Kilimani
- Urban Nest Realty, Real Estate in Nairobi
- SwiftFix Services, Services in Nairobi
- Serene Spa, Beauty in Kilimani
Early access is open
Join the waitlist for early access to AI replies, lead capture, WhatsApp follow-ups, and sales workflows built for busy businesses.
No credit card. No developer. Live with your existing WhatsApp number.