Your appointment book should fill itself.
ChatPilot answers style, price, availability, and booking questions on WhatsApp so your team can focus on the client in the chair.
Transformation story
A salon owner can be fully booked and still lose tomorrow's customers because WhatsApp is buzzing while they are working on today's clients.
ChatPilot keeps the front desk running inside WhatsApp. It answers service questions, confirms slots, sends deposits through M-Pesa, and nudges customers who asked but never booked.
The result is a cleaner calendar, fewer missed evening inquiries, and a business that feels professional even when the owner is busy.
Appointment confirmations
Confirm braids, treatments, make-up sessions, and reschedules without manual back-and-forth.
Price and service FAQs
Answer recurring questions about styles, duration, deposits, and after-care instantly.
Reactivation campaigns
Bring back customers who have not booked in 60 or 90 days with personalised WhatsApp offers.
Owner alerts
Escalate VIP clients, complaints, or high-value bridal inquiries directly to the owner.
Customer proof
“ChatPilot replied to 847 customer messages in October while I was at a wedding. I came back to 23 paid orders.”
Headline result
23 paid bookings while offline
15 hrs / wk
Recovered owner time
24/7
After-hours coverage
M-Pesa
Deposit collection
Built for your type of business