Built for Kenyan WhatsApp commerce
ChatPilot was not adapted from a Western chatbot. It was designed around how Kenyan customers actually message, ask, haggle, and pay.
Why ChatPilot
Why Kenyan businesses pick ChatPilot over a generic chatbot.
You do not need an English-only chat widget bolted onto a website. You need WhatsApp answering, qualifying, collecting M-Pesa, and reporting back to your ads — in the language your customers actually use.
500+
Kenyan businesses live
1.2M+
Conversations handled
KES 48M+
Processed in chat
4.8★
Average customer rating
Six reasons it works here
Built around how Kenyan customers actually buy.
Every one of these is something a generic chatbot misses. Every one of them is a reason customers stay or leave the conversation.
Speaks Swahili, Sheng, and English
The AI understands how customers really write — code-switching, slang, abbreviations, and all — without forcing them into a script.
M-Pesa is a first-class citizen
STK push, payment confirmation, and receipts happen inside WhatsApp. No redirect, no copying till numbers, no broken context.
Ad-to-revenue attribution
Every WhatsApp conversation is tied back to the Meta or Google ad that produced it, with conversions reported back through CAPI.
Owner control, AI volume
The AI handles the routine 80%. You stay in control of brand voice, pricing, escalations, and high-value relationships.
Live with your existing number
Use the WhatsApp Business number your customers already know. No new number, no developer, no migration drama.
ChatPilot vs a generic bot
Same idea. Different result.
Most chatbot tools were built for English-speaking, card-paying, web-form-loving customers. Kenya does not work that way. ChatPilot was built for the way your customers actually buy.
FeatureChatPilotGeneric chatbot
- AI fluent in Swahili & ShengYesEnglish-only
- M-Pesa STK push in chatBuilt inPlugin or redirect
- Meta CAPI conversion eventsAutomaticManual setup
- Owner alerts on WhatsAppReal timeEmail only
- Local supportNairobi-basedOverseas tickets
- Onboarding timeUnder an hourDays or weeks
What we believe
Three principles behind every feature we ship.
01
Speed wins sales
The first reply usually wins the order. ChatPilot replies in seconds, even at 11pm, even on a public holiday.
02
Trust runs on context
Customers trust businesses that remember them. ChatPilot keeps history, preferences, and past purchases in every reply.
03
Owners need their evenings back
If automation does not give you time, it has failed. ChatPilot is built so the owner gets WhatsApp out of their hands.
Meta Business Partner
Safaricom Daraja certified
GDPR-aligned data handling
Locally hosted support
The right tool for the job
Stop bolting global tools onto local problems.
Try ChatPilot free with your own WhatsApp number. Live in under an hour. Cancel any time.