ChatPilot combines grounded AI agents, payment workflows, customer context, analytics, and follow-ups in one polished SaaS platform.
Scroll through the workflow. The sticky narrative updates as each product panel moves into focus, showing how ChatPilot answers, collects payment, and follows up.
AI response
ChatPilot understands the customer question, checks business memory, and replies with a clear next step instead of a generic chatbot script.
ShopEase WhatsApp
AI agent online
Customer
Do you have size 42 in black?
ChatPilot
Yes. Black size 42 is available. Delivery is KES 250 within Nairobi.
Agent reasoning
01 / AI response
AI response
ChatPilot understands the customer question, checks business memory, and replies with a clear next step instead of a generic chatbot script.
ShopEase WhatsApp
AI agent online
Customer
Do you have size 42 in black?
ChatPilot
Yes. Black size 42 is available. Delivery is KES 250 within Nairobi.
Agent reasoning
02 / Payment moment
Payment moment
Send the STK push from the thread, confirm the receipt, and keep the order moving while the customer is ready to buy.
M-Pesa checkout
Receipt
QEA4K9J8 confirmed
03 / Revenue follow-up
Revenue follow-up
Follow-ups, reminders, and campaign performance live in one operating view so every conversation can become a measurable outcome.
Revenue view
312
Paid orders
34%
Lead lift
15 hrs
Saved weekly
Best next action: send a payment reminder to warm buyers from Friday.
The full feature layer behind the shift: follow-ups, upsells, catalogue-aware replies, CRM context, attribution, notifications, analytics, multilingual agents, and same-number coexistence.
Automated sequences re-engage leads and cart abandoners at the right time.
AI surfaces relevant add-ons and upgrades mid-conversation, contextually.
Customers who browse but do not buy get a timely nudge with the exact product.
Full contact history, tags, and purchase records, all built from conversations.
Click-to-WhatsApp conversions fire back to Meta so every ad shilling is accounted for.
New orders, payments, and hot leads ping your WhatsApp without forcing dashboard checks.
Track top product questions, checkout drop-offs, and campaign reply rates.
Responds in Swahili, Sheng, or English and matches your customer tone.
AI runs on your existing business number, with no migration or customer confusion.
Each row shows the operational pain ChatPilot removes and the workflow that replaces it.
Leads go cold when follow-ups happen too late or get forgotten entirely.
Sequences fire automatically at the right intervals until the customer replies or converts.
Every order stays limited to the one item the customer asked for.
AI reads the order context and suggests the natural next item before checkout closes.
Customers browse your catalogue link and disappear without a clear signal.
Browse signals trigger follow-ups with the exact product and a relevant nudge.
Customer history is scattered across chats and repeat buyers are treated like strangers.
Every contact has a profile with order history, tags, last conversation, and lifetime value.
Meta ads send people to WhatsApp, but purchases never flow back for optimization.
Paid orders fire Purchase events back to Meta via CAPI so campaigns optimize for revenue.
Owners check a dashboard later and miss orders or payment moments while offline.
Orders, payment confirmations, and hot leads reach WhatsApp instantly.
There is no clear view of product demand, checkout drop-offs, or campaign-driven sales.
Top product queries, drop-off steps, and campaign-to-revenue attribution sit in one view.
Customers who text in Sheng or Swahili get stiff, generic English replies.
The agent detects language and tone, then replies in Swahili, Sheng, or English.
Automation often means a new bot number that customers do not recognize or trust.
AI runs on the same number customers already know, with no migration or confusion.
24/7
Always on
Follow-ups and responses
0
Manual logging
Order capture handwork
3
Languages
Swahili, Sheng, English
100%
Closed loop
Ad spend attribution
ChatPilot looks and feels like modern SaaS because operators need speed, clarity, and confidence when revenue is moving through chat.
New WhatsApp order (5)
2 min ago
Payment question (9)
8 min ago
Delivery update (3)
25 min ago
Unify WhatsApp orders, questions, payments, and handoffs in one focused operator view.
AI triage in real time
Context, intent, and next step
Every new message is classified, enriched with customer context, and prepared for the next step.
Owner approval
Hot lead
Sales desk
Product questions
Ops team
Payment follow-up
Route hot leads, support requests, and payment checks to the right person automatically.
AI Summary
Customer wants size 42
M-Pesa prompt ready
Owner approval needed
Give owners and agents the key context before they jump into an active customer thread.
Mobile preview
Hot lead
Customer asked for 42 pairs and requested same-day delivery.
ChatPilot's AI is not a chat widget. It is a workflow system that senses intent, reasons over business context, triggers payment actions, and keeps humans in the right decisions.
Draft replies, summarize threads, recommend next actions, and keep operators in control.
Resolve routine customer needs from trusted memory, tools, policies, and business context.
Classify intent, sentiment, urgency, purchase stage, and escalation risk in realtime.
Trigger follow-ups, payments, CRM updates, notifications, and analytics events automatically.
Turn conversations into revenue, retention, service quality, and campaign performance signals.
Early access is open
Join the waitlist for early access to AI replies, lead capture, WhatsApp follow-ups, and sales workflows built for busy businesses.
No credit card. No developer. Live with your existing WhatsApp number.