Start with real WhatsApp sales before you commit.
ChatPilot is an AI growth engine for Kenyan SMBs using WhatsApp, M-Pesa, and follow-ups to capture leads and close more orders.
Conversation-first pricing
Start at 300
Built for Kenyan checkout
M-Pesa + PayHero
No surprise cut-off
80% and 95% alerts
Agency-ready
5+ tenants supported
Prove the AI growth engine on your own WhatsApp traffic first.
The trial is designed to show a real lead captured, order processed, or follow-up recovered before billing starts.
7 calendar days from your first WhatsApp message
100 trial conversations with AI, payments, campaigns, and analytics included
No card required; automation pauses after the trial until you choose a plan
Choose by sales motion, not by feature anxiety.
Annual billing gives you 2 months free. Every paid tier includes AI replies, campaigns, M-Pesa checkout, lead qualification, and human hand-off.
For businesses just getting started
Starter
Launch an AI growth engine for customer conversations, follow-ups, and checkout.
per month
KES 39,000 / year with 2 months free
300 conversations / month
1 WhatsApp number
2 dashboard seats
1.5% GMV fee
KES 20 per extra conversation
- 7-day free trial with full platform access
- AI replies trained on products, FAQs, and prices
- M-Pesa and PayHero checkout inside WhatsApp
- Lead scoring, hand-off, and basic analytics
For active businesses
Growth
Run campaigns, qualify leads, and follow up before warm buyers go cold.
per month
KES 105,000 / year with 2 months free
500 conversations / month
1 WhatsApp number
5 dashboard seats
1.0% GMV fee
KES 16 per extra conversation
- Everything in Starter
- Campaign broadcasts and 5-step follow-up flows
- Full analytics with attribution for click-to-WhatsApp ads
- WooCommerce, HubSpot, and Google Ads integrations
For high-volume merchants
Scale
Give sales, support, and marketing teams room to operate at volume.
per month
KES 195,000 / year with 2 months free
1,000 conversations / month
2 WhatsApp numbers
10 dashboard seats
0.75% GMV fee
KES 13 per extra conversation
- Everything in Growth
- Priority routing, exports, and advanced attribution
- Larger knowledge base for catalogues and service menus
- Priority support for launch, campaigns, and reporting
For agencies and enterprise teams
Enterprise
Operate multiple brands, branches, or clients with dedicated support.
Custom annual contract
3,000+ conversations / month
Unlimited WhatsApp numbers
Unlimited seats
0.25% - 0.5% GMV fee
Negotiated usage terms
- Unlimited follow-up flows and custom reporting
- Agency dashboard for five or more managed tenants
- White-label AI growth engine and dashboard subdomain options
- Dedicated onboarding, SLA, and quarterly reviews
See subscription and transaction fees in real shillings.
ChatPilot takes a small platform fee only on payments processed through WhatsApp checkout. As your business grows, higher tiers reduce the percentage and unlock more automation.
KES 300,000
KES 0 - KES 2M
Starter
KES 8,400
Subscription + 1.50% GMV
Growth
KES 13,500
Subscription + 1% GMV
Scale
KES 21,750
Subscription + 0.75% GMV
At KES 300,000 monthly GMV, Starter has the lowest estimated platform cost at KES 8,400. Choose the plan that also matches your team size, automation needs, and WhatsApp volume.
The details behind each plan.
Common pricing questions before you start.
Why do plans talk about conversations instead of messages?
Business owners care about handled customers, not raw message counts. Each plan gives you a monthly conversation allowance, and we warn you before you reach the cap.
What happens when I reach my plan limit?
You receive alerts at 80% and 95% usage. At 100%, you can add usage, upgrade, or keep a soft hand-off reply active so customers still know your team will respond.
Do inbound customer messages cost extra?
No. ChatPilot pricing is based on conversations automated by the platform. Inbound customer messages stay unlimited so customers can keep talking to your business.
How do the GMV fees work?
The GMV fee applies only to payments processed through ChatPilot checkout. Lower-tier percentages help small businesses start, while larger plans reduce the percentage as volume grows.
Can agencies manage multiple clients?
Yes. Agencies managing five or more tenants can use the Enterprise track for white-label options, aggregate reporting, client-specific fees, and partner support.
Can I cancel or export my data?
Yes. Monthly plans can be cancelled at the end of the current billing cycle, and customer, order, and conversation data remains exportable.