ChatPilot connects your entire business stack in minutes.

ChatPilot connects to your WhatsApp Business account through Meta Cloud API, the official WhatsApp messaging infrastructure.

• Receives every inbound WhatsApp message and routes it to the AI instantly.
• Sends AI responses, payment prompts, order confirmations, and broadcast campaigns.
• Manages Meta-approved message templates for campaigns, reminders, and follow-ups.
• Tracks sent, delivered, read, and replied status per message.

M-Pesa collection is a first-class part of every customer conversation, not an afterthought bolted onto a chatbot.

• Sends an STK Push directly to the customer's phone from inside WhatsApp.
• Receives C2B payment confirmation in real time, typically within 3 to 8 seconds.
• Stores receipt number, Merchant Request ID, and Checkout Request ID per transaction.
• Sends automated WhatsApp payment confirmation and order reference immediately.

Every payment is logged with timestamp, amount, M-Pesa reference, customer phone, and order linkage for accounting.

Businesses who dont go through the hustle of getting daraja credentials can use PayHero as an alternative payment provider to get up and running quickly.

• Sends STK Push to your clients phone from inside WhatsApp.
• Processes real-time payment callbacks inside the conversation.
• No hustle for getting M-Pesa Daraja credentials.
• Stores full PayHero reference data for reconciliation.

ChatPilot pulls product data so the AI knows what to sell and pushes order data back when customers buy.

• Product sync: Imports catalogue data: names, descriptions, prices, stock, images, categories, and variations.
• Product sync: Checks stock before the AI accepts an order.
• Order management: Creates WooCommerce orders after WhatsApp payment confirmation.
• Order management: Creates new WhatsApp buyers as WooCommerce customers.

ChatPilot reports WhatsApp purchases back to Meta so campaigns optimize toward real buyers, not proxy clicks.

• Fires Purchase events to Meta CAPI when M-Pesa payment is confirmed.
• Captures ctwa_clid attribution from Click-to-WhatsApp ads.
• Includes hashed phone and name data for stronger match quality.
• Syncs verified buyers to Meta Custom Audiences.

Meta receives better purchase signal, campaigns learn from real buyers, and cost per sale can decrease over time.

Every WhatsApp purchase is sent to Google Ads with transaction value so Smart Bidding can optimize for revenue.

• Sends real-time purchase conversion events with transaction value in KES.
• Supports Enhanced Conversions with hashed customer phone data.
• Uploads buyer lists for remarketing and exclusion audiences.
• Connects WhatsApp purchase data to campaign performance and bidding.

Every WhatsApp customer can become a HubSpot contact, lead, and deal tracked from first message to closed revenue.

• Contact management: Creates or updates WhatsApp contacts in HubSpot automatically.
• Contact management: Matches existing contacts by phone number to prevent duplicates.
• Deal pipeline: Creates deals for HOT qualified leads in your configured pipeline.
• Deal pipeline: Moves deals through Inquiry Received, Qualified, Payment Initiated, and Won stages.