01
You are paying Meta to find the wrong people
Your ads drive WhatsApp chats and sales, but Meta never finds out who actually bought. It keeps spending your budget on guesses.
Read moreAI WhatsApp commerce for Kenyan SMBs
Never miss a customer again.
ChatPilot connects to your WhatsApp and handles customer questions, bookings, M-Pesa payments, and follow-ups automatically. Your business keeps selling while you are busy, offline, or asleep.
24/7
Business coverage
1.2M+
First 2-year conversation target
KES 48M+
First 2-year commerce target
09:41
ShopEase
State-aware AI selling
Today
State engine
1/8
Greeting
3 turns- Focus
- Featured Products + Business Intro
- Exits
- Discovery, Human handoff
1.2M+
Target customer conversations within the first 2 years
KES 48M+
Target commerce processed within the first 2 years
240ms
Average workflow routing latency in product demos
24/7
Coverage for missed replies and follow-ups
Sound familiar?
Kenyan SMBs are losing revenue inside WhatsApp every day.
Every unanswered message, repeated reply, and delayed payment is a sale that could have closed while you were doing something else.
02
Your customer list just sits there
New stock, a flash sale, Black Friday, and your only options are an Instagram post or hours of copy-pasting.
Read more03
You are running your business on guesswork
Which ad brought buyers? Which product gets asked about but never bought? Where do customers go quiet?
Read more04
4 hours a day on WhatsApp and still missing customers
Price questions, payment follow-ups, and appointment confirmations repeat every day, and you are still not fast enough.
Read more05
I am not a tech person should not hold you back
No dashboard to learn and no laptop required. Ask ChatPilot about your business the way you would ask staff.
Read more06
Your number should stay yours
Every customer knows your number. ChatPilot works with it and keeps personal messages untouched.
Read moreProduct workflow
Three moments that turn WhatsApp into revenue.
Scroll through the workflow. The sticky narrative updates as each product panel moves into focus, showing how ChatPilot answers, collects payment, and follows up.
AI response
Answer buyers while intent is still hot.
ChatPilot understands the customer question, checks business memory, and replies with a clear next step instead of a generic chatbot script.
ShopEase WhatsApp
AI agent online
Customer
Do you have size 42 in black?
ChatPilot
Yes. Black size 42 is available. Delivery is KES 250 within Nairobi.
Agent reasoning
Matched product catalogue
Checked delivery policy
Prepared payment prompt
01 / AI response
AI response
Answer buyers while intent is still hot.
ChatPilot understands the customer question, checks business memory, and replies with a clear next step instead of a generic chatbot script.
ShopEase WhatsApp
AI agent online
Customer
Do you have size 42 in black?
ChatPilot
Yes. Black size 42 is available. Delivery is KES 250 within Nairobi.
Agent reasoning
Matched product catalogue
Checked delivery policy
Prepared payment prompt
02 / Payment moment
Payment moment
Collect M-Pesa without leaving WhatsApp.
Send the STK push from the thread, confirm the receipt, and keep the order moving while the customer is ready to buy.
M-Pesa checkout
KES 8,500
1Order capturedCustomer confirmed shoe size and delivery area
2STK push sentPrompt delivered to customer phone
3Payment confirmedReceipt synced back into the thread
Receipt
QEA4K9J8 confirmed
03 / Revenue follow-up
Revenue follow-up
Recover missed sales with measured workflows.
Follow-ups, reminders, and campaign performance live in one operating view so every conversation can become a measurable outcome.
Revenue view
Follow-up performance
312
Paid orders
34%
Lead lift
15 hrs
Saved weekly
Best next action: send a payment reminder to warm buyers from Friday.
The shift
Running your business on WhatsApp, without the chaos.
A quick look at what changes when ChatPilot captures orders, answers buyers, confirms payment, and keeps conversations moving.
Orders
Without ChatPilot
Customers place orders in DMs, then details get copied manually or missed.
With ChatPilot
AI captures item, quantity, and delivery details before the order reaches the owner.
Replies
Without ChatPilot
Late-night inquiries sit unanswered until buyers have moved on.
With ChatPilot
Questions are answered, leads are qualified, and checkouts can start at any hour.
Payments
Without ChatPilot
Manual payment checks depend on screenshots, memory, and follow-up messages.
With ChatPilot
M-Pesa confirmation syncs back in seconds and moves the order forward.
Product answers
Without ChatPilot
Stock, size, price, and delivery questions interrupt the owner all day.
With ChatPilot
AI answers from the live catalogue and keeps the buyer moving.
24/7
Always on
Follow-ups and responses
0
Manual logging
Order capture handwork
100%
Closed loop
Ad spend attribution
Product visuals
A command center for every customer conversation.
ChatPilot looks and feels like modern SaaS because operators need speed, clarity, and confidence when revenue is moving through chat.
New WhatsApp order (5)
2 min ago
Payment question (9)
8 min ago
Delivery update (3)
25 min ago
Live AI inbox
Unify WhatsApp orders, questions, payments, and handoffs in one focused operator view.
AI triage in real time
Context, intent, and next step
Instant AI processing
Every new message is classified, enriched with customer context, and prepared for the next step.
Owner approval
Hot lead
Sales desk
Product questions
Ops team
Payment follow-up
Smart assignment
Route hot leads, support requests, and payment checks to the right person automatically.
AI Summary
Customer wants size 42
M-Pesa prompt ready
Owner approval needed
AI conversation summary
Give owners and agents the key context before they jump into an active customer thread.
Mobile preview
Every urgent lead can be approved from the owner's phone.
Hot lead
Customer asked for 42 pairs and requested same-day delivery.
Approve quoteTake over
Payments inside chat
The M-Pesa request lands when buying intent is highest.
No broken context. No separate checkout. ChatPilot keeps the customer in WhatsApp, sends the STK push, confirms payment, and logs the order before the buyer cools off.
1 tap
M-Pesa checkout
34%
Average lead lift
15 hrs
Recovered each week
09:41
ShopEase
Payments enabled
Today
Payment moment
M-Pesa STK: KES 8,500 - Confirmed
Payment stays in the chat thread and closes the sale without a redirect.
09:41
ShopEase
Offline payment review
Today
State engine
1/2
Payment pending
3 turns- Focus
- Offer Retry Or Manual Payment
- Exits
- Completed, Order confirm +1
3x
STK retry trigger
5
Validation checks
0%
Platform fee offline
Offline payment fallback
When STK fails, the sale still keeps moving.
ChatPilot can branch from a failed STK push into the tenant's own Paybill, Till, or bank details. The buyer pays off-platform, sends a screenshot in WhatsApp, and the backend verifies it before the order is marked paid.
Screenshot verification
OCR extracts the amount, account, reference, sender, and payment time from the image.
Fraud checks before approval
The backend checks destination, duplicate references, stale payments, and confidence score.
Owner stays in control
Offline payments are never auto-confirmed. The tenant approves or takes over the chat.
Reviews
Trusted by operators who cannot afford slow replies.
Realistic customer stories, founder voices, star ratings, and business metrics show how ChatPilot improves the operating rhythm of WhatsApp-first businesses.
“ChatPilot replies with the same context my receptionist would use, then only brings me the conversations that need judgment.”
Aisha Wanjiku
Founder, Glam by Aisha
Customer metric
23 paid bookings while offline
Video testimonial preview
Operators explain how AI agents, handoff rules, and analytics changed their daily customer workflow.
Customer stories
Before and after snapshots for real businesses.
Each story ties a workflow, a metric, and a visual operating moment together so buyers can understand what changes after ChatPilot goes live.
Beauty
Glam by Aisha
After-hours bookings and deposit collection
Before
Missed replies
After
847 messages handled
23 paid bookings while offline
E-commerce
Linda Stores
Catalog-aware replies and M-Pesa checkout
Before
Missed replies
After
312 paid orders
34% higher lead capture
Real estate
Urban Nest Realty
Lead qualification and viewing workflow
Before
Missed replies
After
62 qualified leads
41% faster first response
“I came back from a wedding to paid orders instead of unanswered messages. Result: 847 messages handled.”
- Glam by Aisha, Salon & Beauty in Westlands
“The win-back campaign reached customers I had not spoken to in months. Result: KES 89,000 in one week.”
- J-Style Fashion, Fashion & Retail in Nairobi CBD
“Friday specials now go straight to people who have already bought from us. Result: 48 paid orders.”
- Sweet Crumbs, Food in Kilimani
“By the time my team calls, we know budget, area, and viewing intent. Result: 62 qualified leads.”
- Urban Nest Realty, Real Estate in Nairobi
“ChatPilot follows up on quotes and flags the jobs that are ready. Result: 18 extra booked jobs.”
- SwiftFix Services, Services in Nairobi
“I used to spend 4 hours on WhatsApp. Now I check exceptions. Result: 20 minutes / day.”
- Serene Spa, Beauty in Kilimani
Early access is open
Your next customer just sent a message. Who is going to reply?
Join the waitlist for early access to AI replies, lead capture, WhatsApp follow-ups, and sales workflows built for busy businesses.
No credit card. No developer. Live with your existing WhatsApp number.