01
Same question, all day
You are replying to the same price, size, delivery, and booking questions for the 40th time today.
AI WhatsApp commerce for African SMBs
Never miss a customer again.
ChatPilot connects to your WhatsApp and handles customer questions, bookings, M-Pesa payments, and follow-ups automatically. Your business keeps selling while you are busy, offline, or asleep.
24/7
Business coverage
1.2M+
Conversations handled
KES 48M+
Processed for merchants
ShopEase
Owner offline. AI selling.
Today
Sound familiar?
African SMBs are losing revenue inside WhatsApp every day.
Every unanswered message, repeated reply, and delayed payment is a sale that could have closed while you were doing something else.
02
After-hours sales lost
A customer messaged at 9pm. You saw it at 7am. By then, they had already bought somewhere else.
03
Payment friction
Every M-Pesa instruction, confirmation, and follow-up adds another chance for the buyer to disappear.
04
Ads with no feedback loop
People click your Facebook ads and buy on WhatsApp, but Meta never learns who actually became a customer.
05
Idle customer list
Hundreds of saved numbers sit unused because broadcasts, win-backs, and follow-ups take too long manually.
06
No clear numbers
You know WhatsApp is busy, but not which ad, product, campaign, or drop-off point is making or losing money.
The transformation
Your business brain that never sleeps.
ChatPilot turns WhatsApp from an overloaded inbox into an always-on sales system. Customers get answers instantly, pay in chat, and receive follow-ups without you being glued to your phone.
- AI answers routine questions in Swahili, Sheng, or English using your products, prices, and policies.
- M-Pesa checkout, receipts, and order updates happen inside the same WhatsApp thread.
- Your team only steps in for complex, sensitive, or high-value conversations.
Always-on commerce
From message to money
24/7
01
Business message detected
ChatPilot evaluates incoming WhatsApp messages and leaves personal conversations untouched.
02
Answer, qualify, and sell
The AI uses your catalogue, FAQs, delivery rules, and offers to move the buyer forward.
03
Payment and follow-up
M-Pesa, campaign nudges, and hand-off alerts run automatically with clear reporting.
How it works
From WhatsApp to automated sales machine in under an hour.
No developer needed. No complicated setup. If you can send a WhatsApp message, you can run ChatPilot.
1
Connect your WhatsApp in 5 minutes
Use the number your customers already know. Business messages are automated while personal messages stay untouched.
2
Train the AI on your business
Upload products, prices, services, booking rules, delivery areas, FAQs, and the tone you want customers to hear.
3
Switch on sales automation
ChatPilot answers, qualifies, sends M-Pesa payment requests, confirms orders, and escalates only what needs you.
4
Grow with campaigns and analytics
Run broadcasts, follow up warm leads, and see which ads, products, and messages are actually making money.
Proof layer
Built for the way Kenyan businesses actually sell.
AI that knows your business
Answers product questions, prices, delivery rules, bookings, and policies in Swahili, Sheng, or English.
M-Pesa payments in chat
Customers pay without leaving WhatsApp. No extra apps, no awkward instructions, no lost momentum.
Campaigns and follow-ups
Send personalised broadcasts, win-back messages, and abandoned-interest nudges to customers likely to buy.
Ads that learn who bought
Purchase events flow back to Meta and Google so your ad budget starts finding people who look like real buyers.
Analytics you can act on
Track ad-to-revenue, campaign replies, product questions, drop-offs, hand-offs, and payment outcomes.
Your business in your pocket
Get order, payment, appointment, and escalation alerts on WhatsApp, then ask questions from your phone.
ShopEase
AI reply enabled
Today
Instant replyProduct dataM-Pesa checkout
Product demo
Every reply nudges the customer one step closer to checkout.
The assistant does not just answer questions. It builds momentum toward the sale while keeping the whole experience conversational.
Answers from your business data
Pricing, stock, delivery windows, booking rules, and policies come from your own setup.
M-Pesa at the buying moment
The customer can pay inside WhatsApp before interest turns into another abandoned chat.
Human hand-off only when needed
Complex questions, complaints, and high-value orders are escalated with the full thread attached.
Payments inside chat
The M-Pesa request lands when buying intent is highest.
No broken context. No separate checkout. ChatPilot keeps the customer in WhatsApp, sends the STK push, confirms payment, and logs the order before the buyer cools off.
1 tap
M-Pesa checkout
34%
Average lead lift
15 hrs
Recovered each week
ShopEase
Payments enabled
Today
Payment moment
M-Pesa STK: KES 8,500 - Confirmed
Payment stays in the chat thread and closes the sale without a redirect.
Customer proof
Real businesses. Real numbers. Less time stuck on WhatsApp.
PreviousNext
Built for your type of business
Specific WhatsApp playbooks for the businesses that sell through chat.
Questions
Frequently asked questions
Early access is open
Your next customer just sent a message. Who is going to reply?
Join the waitlist for early access to AI replies, lead capture, WhatsApp follow-ups, and sales workflows built for busy teams.
No credit card. No developer. Live with your existing WhatsApp number.