Take orders. Confirm delivery. Collect payment. All on WhatsApp.
ChatPilot keeps orders moving from menu question to M-Pesa confirmation without slowing your kitchen or front-of-house team.
Transformation story
Lunch rush and evening orders move fast. If a customer waits too long for the menu, delivery fee, or payment instructions, they order somewhere else.
ChatPilot answers menu questions, confirms delivery zones, captures order details, sends M-Pesa, and notifies the team when the order is paid.
Weekend specials, corporate lunch offers, and repeat-order nudges become campaigns you can send in minutes.
Menu and order automation
Answer menu, price, availability, delivery, and pickup questions instantly.
Paid order confirmation
Send STK push, confirm payment, and pass the paid order to the team with context.
Weekend special campaigns
Broadcast offers to repeat buyers, nearby customers, or people who ordered a similar item.
Peak-hour coverage
Handle order volume when staff are busy preparing food instead of watching WhatsApp.
Customer proof
“Friday specials used to depend on Instagram. Now we message past buyers directly and collect payment before delivery.”
Headline result
48 paid orders from one Friday campaign
Menu to M-Pesa
Order flow
Lunch + evening
Peak coverage
Segmented
Repeat buyers
Built for your type of business