Campaign broadcasts
Send personalized WhatsApp messages at scale via approved templates.
Broadcasts and campaigns
Turn Your Contact List Into Your Best Sales Channel
You already have hundreds of customer numbers. ChatPilot turns that list into personalized WhatsApp campaigns sent in minutes, not hours.
- WhatsApp coverage
- 24/7
- Payment-ready flows
- M-Pesa
- Owner-friendly setup
- No-code
Why it matters
Your customer list is underused
New stock, a flash sale, or a holiday offer should reach past buyers quickly. Today that often means a WhatsApp status, an Instagram post, or hours of copy-pasting.
Groups expose customer numbers and feel unprofessional. Generic blasts feel cold. Manual follow-up means serious buyers get missed when the owner gets busy.
A contact list that cannot be reached at scale is not really an asset. It is a spreadsheet of missed follow-ups.
Build once, send personally
ChatPilot AI lets you write one WhatsApp message, choose an audience, and send it as individual private conversations using approved templates.
Segments can use purchase history, last contact date, product interest, VIP tags, total spend, and opt-in status.
Follow-up steps can run automatically only for customers who did not reply, so warm leads get another nudge without another manual task.
Result
ChatPilot broadcast campaigns average a 34% reply rate.
What you get
The feature proof behind the promise
Each capability is framed around the business outcome it creates, not the technical plumbing underneath.
Segmentation engine
Filter customers by spend, interest, purchase history, tags, and opt-in status.
Automated follow-ups
Nudge non-responders after a configured delay.
Auto-filled personalization
Resolve names, last products, and amounts per recipient.
Compliance built in
Honor opt-outs and monitor template health.
Owner view
Plan your first campaignCampaigns you can run
A practical view of what the page promise turns into once the business is using ChatPilot AI.
New arrivals
Message likely buyers first
Flash sale
Send limited-time offers privately
Win-back
Reactivate dormant customers
Upsell
Recommend what pairs with past orders
Abandoned follow-up
Nudge people who asked but did not buy
Events
Give VIP customers early access
In practice
A real sequence
1
Choose customers who bought a dress in the last 6 months and have not ordered in 45 days.
2
Send one personalized message with a new collection offer, then let ChatPilot send a gentle reminder three days later to anyone who did not reply.
3
Your dashboard shows sent, delivered, read, replied, orders, and revenue for the campaign.
FAQ
Questions owners ask before switching
Short answers to the concerns that usually block the next step.
Will this get my WhatsApp number flagged?
Campaigns use approved templates, respect WhatsApp rules, and monitor opt-outs to protect number health.
Can I send to only part of my list?
Yes. Segments can be broad, like everyone, or narrow, like top buyers who asked about shoes.
Do I need to write one message per customer?
No. You write one message with placeholders, and ChatPilot fills each one per contact.
Explore more solutions
Each page tackles a different WhatsApp commerce bottleneck.
Early access is open
Your next customer just sent a message. Who is going to reply?
Join the waitlist for early access to AI replies, lead capture, WhatsApp follow-ups, and sales workflows built for busy businesses.
No credit card. No developer. Live with your existing WhatsApp number.