The WhatsApp playbook for your kind of business.
ChatPilot is not a generic chatbot. It is a sales co-pilot tuned for the way Kenyan businesses actually trade on WhatsApp. Pick the playbook that matches yours.
500+
Kenyan businesses live on ChatPilot
1.2M+
Customer conversations handled
KES 48M+
Processed through M-Pesa in chat
34%
Average lead lift in the first 30 days
Specific playbooks for the businesses that sell through chat.
A salon owner does not have the same problem as a real estate agent. Each playbook below is built around the real conversations that close sales in that industry.
Salon and beauty
Your appointment book should fill itself.
ChatPilot answers style, price, availability, and booking questions on WhatsApp so your team can focus on the client in the chair.
View Salon & Beauty playbookFashion and retail
Answer size and stock questions without typing them 50 times.
ChatPilot helps boutiques sell from WhatsApp by answering stock questions, sending product suggestions, collecting M-Pesa, and broadcasting new drops.
View Fashion & Retail playbookFood and restaurants
Take orders. Confirm delivery. Collect payment. All on WhatsApp.
ChatPilot keeps orders moving from menu question to M-Pesa confirmation without slowing your kitchen or front-of-house team.
View Food & Restaurants playbookReal estate agents
Follow up on every lead. Even the ones you forgot.
ChatPilot qualifies property inquiries, answers listing questions, schedules viewings, and keeps every warm lead in motion.
View Real Estate playbookService businesses
Turn every service inquiry into a booked job.
ChatPilot helps cleaners, tutors, repair teams, agencies, and local service providers respond, qualify, quote, book, and collect payment on WhatsApp.
View Service Businesses playbookEvent managers and planners
Sell tickets, manage RSVPs, and chase deposits without the chaos.
ChatPilot handles event inquiries, package questions, deposits, and RSVPs on WhatsApp so your team plans the event instead of the inbox.
View Event Managers playbookDifferent industries, the same selling pattern.
Whatever you sell, the WhatsApp sales motion is the same. Customers ask, hesitate, and disappear when they wait. ChatPilot answers, confirms, and collects payment before that happens.
Answer instantly
Stock, prices, services, hours, and delivery questions get the right reply in seconds, in Swahili, Sheng, or English.
Sell inside chat
M-Pesa STK push, deposit collection, and order confirmation happen on the same WhatsApp thread.
Follow up automatically
Warm leads, abandoned carts, and past customers get nudges that bring revenue back without manual chasing.
Cannot see your industry?
If you sell through WhatsApp, ChatPilot fits.
Tell us how your customers buy. We will help you map the conversation flow, the AI hand-offs, and the M-Pesa moments.